Aion 2 Taiwan Account Verification: How to Solve Phone Number Issues | Forum

This is currently the cleanest and safest method for most players.

Instead of entering your phone number directly inside PURPLE, you handle the verification through NCSoft’s account security page first. Once your account is verified there, the launcher often stops asking for additional verification entirely.

1. Open the official PlayNC identity or account management page in your browser.
2. Log into your Taiwan Aion 2 account.
3. Find the Security Services or Account Security section.
4. Choose OTP registration instead of Device Registration.
5. Select your country code manually before entering your phone number.
6. Complete the SMS verification process.
7. Close PURPLE completely and relaunch it as administrator.

If everything works correctly, the launcher should automatically recognize the verified status from your account profile. Many players report that this bypasses the endless in-game verification loop entirely.

This method works especially well for players whose SMS codes never appear inside the launcher itself.

Sometimes the system rejects international numbers before the SMS process even starts. This is usually caused by regional filtering on the Taiwan server side.

In that case, many players temporarily use a Hong Kong virtual number for the first verification.

Hong Kong numbers tend to work more consistently because they are geographically closer to Taiwan and less likely to trigger automated restrictions.

• Download a virtual SMS app or use an SMS activation marketplace.
• Search for NCSoft or Taiwan verification support.
• Rent a Hong Kong number temporarily.
• Open Aion 2 and trigger the phone verification window.
• Enter the rented number.
• Wait for the SMS code and complete verification.

Most temporary numbers stay active for only a short time, usually around 15 to 20 minutes, so it helps to prepare everything beforehand.

After your device becomes authorized, you may be able to switch the number later through the account security dashboard. Whether this works depends on your account region and current NCSoft policies.

Avoid free public SMS websites if possible. Many of those numbers are already flagged or heavily abused, which can cause instant rejection.

Paid temporary numbers usually work far better and cost very little.

This one sounds strange, but some North American players say it actually works.

Because both the United States and Canada use the +1 calling prefix, changing the selected country during verification can sometimes alter how the automated routing system handles the SMS request.

• Your actual number: US number (+1)
• Selected country: Canada (+1)

Even though the number itself stays the same, the backend routing occasionally processes the request differently and successfully delivers the verification code.

This does not work for everyone, but it is quick to test and worth trying before paying for a virtual number.

This is one of the biggest hidden issues.

If your NCSoft account, Google account, or app store region was originally created outside Taiwan, the server may silently reject verification attempts later.

Some players create a completely fresh Taiwan-region account to avoid these conflicts.

A stable VPN connection is extremely important during registration.

If your IP address jumps between regions while verifying your phone number, NCSoft’s security system may temporarily lock the account or block further SMS attempts.

For best results:

• Use a Taiwan server consistently
• Avoid rapidly switching VPN nodes
• Do not reconnect repeatedly during verification
• Keep the same region active until the account setup is complete

Gaming VPNs like ExitLag or Mudfish are commonly used because they maintain more stable routing for Taiwan servers.

The PURPLE launcher has had regional verification problems for years across multiple NCSoft games, not just Aion 2.

The launcher sometimes:

• fails to send SMS requests,
• delays verification codes,
• rejects foreign country formats,
• or desynchronizes with account security settings.

That is why browser-based verification often succeeds even when the in-game system completely fails.

In many cases, the account itself is actually valid — the launcher simply fails to recognize it correctly.

Phone verification for Aion 2 Taiwan can definitely be frustrating for overseas players, but the problem is usually solvable with the right approach.

For most users, verifying through the official website first is the easiest fix. If that still fails, using a temporary Hong Kong number is currently one of the most reliable alternatives. The country code trick is also worth testing because it only takes a minute and occasionally works surprisingly well.

The most important thing is staying consistent with your account region and VPN location during setup. A stable Taiwan connection and proper account configuration make a huge difference when dealing with NCSoft’s security system.